Privacy Policy
Privacy Policy
Beckishi Couture ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
When you interact with Beckishi Couture, we may collect the following:
- Personal Identification Information: your full name, email address, phone number, and delivery address.
- Payment Information: we do not store card details directly. All transactions are processed through secure third-party payment processors.
- Order Information: details of items purchased, order history, and transaction records.
- Device and Usage Data: IP address, browser type, pages visited, and time spent on our website.
- Communications: messages, feedback, or enquiries you send us via email, WhatsApp, or our contact form.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations, delivery updates, and customer service communications
- Improve our website, products, and customer experience
- Send promotional emails or offers, only if you have opted in
- Prevent fraud and protect the security of our website
- Comply with applicable Nigerian laws and legal obligations
3. Legal Basis for Processing
We process your personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and the Nigeria Data Protection Regulation (NDPR). Our legal bases include your consent, the performance of a contract, and our legitimate business interests.
4. Sharing Your Information
We do not sell your personal information. We may share your data only with trusted third parties who assist us in operating our business, including:
- Payment processors
- Logistics and delivery partners
- Email marketing platforms, where applicable
- Legal or regulatory bodies, where required by law
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Nigerian law. Order records are typically retained for a minimum of six years for accounting and legal compliance purposes.
6. Your Rights
Under the NDPA 2023, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal obligations
- Withdraw consent to marketing communications at any time
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC)
7. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
9. Changes to this Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
Email Address: info@beckishicouture.com
Telephone Number: +234 813 6112 160
Location: Lagos, Nigeria.